Warranty Policy
Villa Nail & Spa offers a 7-day warranty on all nail services beyond regular polish and wax, including but not limited to gel polish, acrylic, dip powder, and extensions.
​This warranty covers:
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Minor chipping or lifting of gel polish, acrylic, dip powder, or extensions caused by technician error.
This warranty does not cover:
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Damage caused by accidents or external factors: This includes but is not limited to trauma, impact, exposure to harsh chemicals (e.g., cleaning products), or excessive water exposure.
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Normal wear and tear: Minor chipping or lifting that occurs naturally over time.
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Damage resulting from client negligence: This includes, but is not limited to, picking at or biting the nails.
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Services such as regular polish and wax.
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Changes in color: Color changes will be subject to an additional charge.
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Damage caused by factors beyond the technician's control.
To utilize this warranty:
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The client must notify Villa Nail & Spa within 7 days of the initial service of any issues.
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The client must present themselves to the salon within 7 days of the initial service for inspection and repair.
Warranty Limitations:
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This warranty is non-transferable.
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This warranty does not cover refunds or the issuance of gift cards.
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This warranty does not cover any incidental, consequential, or punitive damages.
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Villa Nail & Spa reserves the right to determine, in its sole discretion, whether a service falls within the scope of this warranty.
Disclaimer:
This warranty constitutes the sole and exclusive remedy available to the client for any defects in the services provided. This warranty does not alter or modify any other terms and conditions of service at Villa Nail & Spa.
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